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[A-19]

[quote Beeeej]Has anybody considered, or tried, asking their credit card to chargeback?

Beeeej[/quote]

yes, in my reply to the above message

[Beeeej]

[quote A-19][quote Beeeej]Has anybody considered, or tried, asking their credit card to chargeback?[/quote]

yes, in my reply to the above message[/quote]

I assume that you mean you asked CSTV to refund your fee; that's different.  They're perfectly entitled to say "no," and likely will.  A chargeback is when you call the credit card you used to pay initially, tell them you feel you did not get what you paid for and have gotten no satisfaction from the vendor, and ask them to investigate and reverse the charge.

Even if they ultimately side with CSTV, maybe knowing people are willing to go to that length will wake CSTV up a little to the importance of actually providing what they're paid for.

Beeeej