is there All access for hockey this year?

[Rita]

[quote jaybert][quote Jordan 04]I've been poking around the site for like 10 minutes now and can't find where or how I sign up or how much it is.

Is "XXL" the new "All-Access"?  For $99?  Because that's all I can find.

Any help appreciated here...[/quote]

assuming you only care about watching cornell, you just need the $49.99 one.  I went w/ the $6.95/month, and cancel in March or whenever...comes out a little cheaper by a few $

The $99 package just lets you watch games from other schools if you're interested.[/quote]

Well I'm glad someone else spent the better part of 10 minutes looking for  the page for entering your credit card number for crappy service. I too opted for the monthly subscription.

Question: Who among the faithful watched on a Mac running boot camp? The reason why I ask is that I had trouble with my internet connection that was mostly down and out from 6:30 pm - 9:00 pm and I'm trying to tease out what problems were due to poor internet service and which are due to CSTV. It was the first time I tried to watch anything on the Mac with boot camp and there were messages about downloading the new flash player. I do not know if I needed to do that because in the 10 minutes of lucidity that I had (5 min in the first period and 5 min at the end of the 3rd), the picture came through ok, so I think the appropriate software is already installed (it is a brand new macbook, and I didn't do any software installs/downloads on the windows side). Those darn Toyota ads play just fine ::cuss::, so I think I have all the appropriate plug-ins.

I already gave my internet provider an earful (and then some). I was very ticked off I did not have access to this game. However, I was so angry that I did have a very good workout while the internet was down; a small consolation.

[upperdeck]

this came to me about 2 hrs after the game was over

We apologize for the inconvenience.
In your Internet Explorer browser, go to Tools, then Internet Options. In the General Tab click Delete all Files, then click Delete all Offline Files.
This should enable you to view the game. Should you have additional problems, please contact customer support at 888-870-CSTV.

CSTV Customer Support

[Chris '03]

Fresh in my inbox:

College Sports Fan -

On November 1, 2006, Microsoft will automatically deploy its latest browser release, Internet Explorer 7.0, via auto-updates to its customer base. All-Access currently runs on Internet Explorer 6.0. This means that your All-Access service will not work if you update your browser to IE 7.0. CSTV remains committed to supporting the latest and greatest technologies. By late November 2006, our products will fully support IE 7.0.

In the interim, we recommend All-Access customers block the IE 7.0 auto update and remain on IE 6.0 to continue enjoying All-Access.

Blocking IE 7.0 Auto Update:

Go to the following link to download and run the blocker toolkit.

We will contact you shortly when All-Access is compatible with IE 7.0 and provide instructions on how to upgrade to the new browser.

Thank you,

The All-Access Support Team
All-Access: Official Partner of CSTV.com

we remain committed to the latest and greatest technology my ass...

[RichH]

This means that your All-Access service will not work if you update your browser to IE 7.0. CSTV remains committed to supporting the latest and greatest technologies. By late November 2006, our products will fully support IE 7.0.

Seriously...  Do you realize how long ago we were able to listen to live webcasts of hockey games?  We're talking circa 1996 technology here.  We're being forced into a "service" that can't handle technology that had been perfected on a *cross-platform* basis an entire decade ago.  

Forget other platforms, applications, and operating systems...we can't even experience a PAID service on a differnt version of a specific application!!!!

ABSOLUTELY UNACCEPTABLE!

We really shouldn't be so apathetic about something so ridiculously non-customer friendly of something SO incredibly simple to implement technologically!

[Dpperk29]

simple solution... don't pay for it then.

[nyc94]

[quote Dpperk29]simple solution... don't pay for it then.[/quote]

I have wondered what would happen if everyone canceled on the same day.  I have never subscribed mainly because of the descriptions here.

[RichH]

[quote Dpperk29]simple solution... don't pay for it then.[/quote]

I'm not, but that's my reason for posting.  "Don't pay for it" ISN'T a simple solution, or a solution at all; it isn't solving anything, which is my point.  It's going to take more than inaction and "not paying for it" from one or many people to get this changed.  Athletics can just sit back and say "well, we offered it."  There's a need to actively communicate that what they are offering us is no longer acceptable.

[kaelistus]

Yup.. It sucks that I can't watch. But All-Access just isn't worth it.

I especially love their monthly fee where they don't have an option to not renew and make it really hard to cancel.

[upperdeck]

why would anyone complain about them not supporting ie7.. anyone on the cornell campus that is not blocking IE7 is in for a world of hurt.. almost every major application running on campus doesnt work with ie7 at this time so its great if CSTV wants to have it working by nov but that puts them ahead of the curve not behind..

[Will]

[quote RichH][quote Dpperk29]simple solution... don't pay for it then.[/quote]

I'm not, but that's my reason for posting.  "Don't pay for it" ISN'T a simple solution, or a solution at all; it isn't solving anything, which is my point.  It's going to take more than inaction and "not paying for it" from one or many people to get this changed.  Athletics can just sit back and say "well, we offered it."  There's a need to actively communicate that what they are offering us is no longer acceptable.[/quote]

Then All-Access subscribers need to organize themselves and start a movement to let Athletics and CSTV know just how frustrated you are.  Write letters.  Have everyone call Andy Novel on the same day.  Or do something better than either of those ideas.  When messages start swarming in, they'll have to take notice and really address the problem.  If they don't, THEN you should cancel your subscriptions, since you're obviously not getting what you paid for.

[Jordan 04]

Am I the only person that has never had any major issues with All-Access?

Granted, I haven't yet paid for this year's version, so maybe I'm in for a surprise...

[KeithK]

[quote Jordan 04]Am I the only person that has never had any major issues with All-Access?

Granted, I haven't yet paid for this year's version, so maybe I'm in for a surprise...[/quote]Well, I've never had any issues with All Access either.  But then again, I refuse to give those morons a single cent so that may be the reason why...

[Chris 02]

Well by all of the posting I read here on eLynah, I'm one person who has held back their $$$ for signing up for this service.  I think if the weekly complaints went away, I'd be more interested.  Word of mouth counts for something.

[ugarte]

[quote Chris 02]Well by all of the posting I read here on eLynah, I'm one person who has held back their $$$ for signing up for this service.  I think if the weekly complaints went away, I'd be more interested.  Word of mouth counts for something.[/quote]Second.

[Rita]

Actually, the computer tech staff in my department has blocked the IE7 update due to security issues with the browser. I hope CSTV will continue to offer the games on IE6 even after they figure out how to support IE7.

I was debating on whether to get "Some-Access", and decided to get it. The service frustrates me, however, I know there are worse ways to blow $6.95/month. I like having access to the archived games, especially when I am traveling and cannot  listen to the live feed.

Did anyone else contact athletics about CSTV dropping Saturday's video feed? I sent an email, but have yet to hear back from them (yeah, surprise, surprise).