Cornell Feed Screw-up

[Greg Berge]

Well, it's game time and the Cornell-Brown feed is still not up on the official source at: http://cornellbigred.fansonly.com/sports/m-hockey/sched/corn-m-hockey-sched.html

Considering I am paying for the feed, that means that I am now going to seek and get a refund for the missing feed.  This sure is a wonderful service I've contracted for.

In the meantime, will someone please tap Laurie or whoever is responislbe on the shoulder and get the feed up and running?  Thank you.

[jtwcornell91]

You're kidding me.  Brown seems not to have sent a radio team at all.  If you get the CornellPa$$ feed to work, please join us on the chat and fill us in; you won't be in spoiler danger. :-/

[Greg Berge]

No, I'm not kidding.  The feed is running but with zero audio.  Just a nice, post-holocaust silence...

Now, I am assuming there actually is signal coming out of Ithaca. ::rolleyes::

[FRED\'83]

Is anyone in ithaca listening on the radio? Please update here. No internet feeds working.

[Greg Berge]

Anybody have Laurie's or Andy's or even Adam's email?

[cmoberg]

No audio at this end either, but livestats is working

[Tom Hamill \'85]

Yep, I'm one pissed-off Faithful out here in Colorado, too.  Pay the money and we damn well better get the service.

[Al DeFlorio]

According to the livestats, we have four shots and they have none.  How's that for an update?::rolleyes::

So far neither Cook nor Bell are on the player list.

[jtwcornell91]

cayuga:/home/whelan> finger stange@cornell.edu
[cornell.edu]
Information from Cornell's Network Identity Directory...
--------------------------------------------------------

Your query returned   2 matches:

Name:           Laura Stange                       Nickname:
Send Email To:  lls15@cornell.edu
Campus Phone:   607-255-5627
Campus Address: Teagle Hall
Local Phone:
Local Address:
Project:

[Al DeFlorio]

13 forwards listed with Varteressian and Chris Abbott in and Iggulden out.

[Greg Berge]

Thanks, I emailed Laura and would enocurage others to do the same (might as well show we care).

I think I heard something about 2 mins ago but so far still zippo.  I've started an actual update thread as well.

[pfibiger]

I'll just chime in and say that CornellPass isn't working for me either.

[Tom Hamill \'85]

lls15@cornell.edu is Laura Stange's address, in the Athletic Office.  Here's the e-mail I just sent her.

Laura,

I'm a paying subscriber to get the internet feed for Cornell Hockey games.  When things go wrong and I don't pay, I'm inclined to forgive and forget.  When I pay, I hope you understand that I am disappointed, for I am not getting the very service that I paid for.  I hope you will (1) do your very
best to make sure that the technical difficulties that existed during the Brown game don't happen again, and (2) consider either giving us a refund or extending our service free for another month.  

Thank you,

Tom Hamill

[gwm3]

After my two-week free trial there was no way I was going to pay for CornellPass.  The audio was marginal at best.  It was choppy and often cut out... certainly no better than what we used to get for free.

I will miss being able to listen to the home team feed (and I was very pleased with Adam's call of the game), but there is no way I will pay for it... especially after hearing about this snafu.

[Greg Berge]

I agree,  We have had problems before, but it was free and cmon, what are you going to say?  But when it's a pay service, and when it imposes all sorts of annoying and dumb restrictions like the ones Age has been facing, then they either have to deliver or admit they made a dumb decision.