season tickets renewal

[JasonN95]

Last year was my first year with tickets, so this is my first renewal.

Should I be seeing my check cashed at this point or not? (Yes, I'm paranoid I'll lose my seats in some bizarre mishap.)

[Ben Rocky '04]

an email my dad got last night:

>Date: Tue, 11 Sep 2007 20:22:21 -0400
>To: athletictickets@cornell.edu
>From: Cornell Athletic Ticket Office
>Subject: Cornell men's ice hockey-season renewals
>
>Dear Hockey Season Ticket Holder:
>
>This email is to inform you that the deadline for renewal has passed and
>the Cornell athletic ticket office is processing orders for the 2007-08
>Cornell men's ice hockey season.  If your check or credit card statement
>does not already reflect a charge, it should within the next week.  This
>charge is confirmation that your renewal has been processed.  (Upgrade
>renewals will not be charged until the 18th.)  No season tickets are ever
>released without the ticket office first contacting you about not
>receiving a renewal form.
>
>Tickets and parking permits will be mailed in early October.  If you have
>any questions or concerns about your order, please contact the ticket
>office on (607) 255-4247 or reply to this email.
>
>If you have selected the upgrade option, do not forget to visit the ticket
>office on Sept. 18 at the time indicated for the section in which your
>seats were located last season.  Section "G" upgrades will take place
>between 3-5pm.  If for some reason you are unable to come in person, a
>designee may come to the office in your place or you may call the ticket
>office during the time specified for your section.
>
>Thank you for your support of Cornell hockey,
>
>-Cornell University Athletic Ticket Office

[RichH]

I still haven't seen my renewal charges clear yet, so I gave the ticket office a call today and was told that they're still processing them, fwiw.  Anyone else still waiting?  My concern is that they messed up my contact info (really, due to my mulitple moves) last year, and if there is a problem, they may not be able to contact me.

[DeltaOne81]

[quote RichH]I still haven't seen my renewal charges clear yet, so I gave the ticket office a call today and was told that they're still processing them, fwiw.  Anyone else still waiting?  My concern is that they messed up my contact info (really, due to my mulitple moves) last year, and if there is a problem, they may not be able to contact me.[/quote]

I haven't seen a charge come through yet either. Although I did request an upgrade so that could delay things (I called about it today and all they had available for upgrade was right behind the bench, so I declined and am keeping my old seats).

If you're really worried, call and confirm they got your renewal.

[RichH]

[quote DeltaOne81]If you're really worried, call and confirm they got your renewal.[/quote]

Well, that's what I called to do, but I got a bit of the brush-off "I'm sure we've received it...we just haven't processed them, please be patient, if there's a problem, we'll let you know, yadda yadda" from the student worker.  I was in a bit of a rush myself, so I didn't have the desire to get into a "no, go look for it" conversation.  I'll save that for next week.

[reilly83]

Should I be seeing my check cashed at this point or not?

My check cleared Sept. 17, fwiw.

[JasonN95]

RichH, I haven't seen my check clear yet. I've called twice, once to see if they received my form and check and another to say I haven't seen it cashed and ask if I should be concerned. Both times I got a response basically like what you did. If I don't see the check hit my back account over the next couple of days, I'll probably call again and try to be a little more forceful.

[JasonN95]

FYI, the check has now hit my account.

[profudge]

My check cleared account  on 09/17,  just this Monday   so not too bad -

[jtwcornell91]

My credit card was also charged on 9/17.

[DeltaOne81]

[quote jtwcornell91]My credit card was also charged on 9/17.[/quote]

My card charge showed up online today (although listed with a post date of yesterday). The few extra days probably because I tried for the upgrade.

[RichH]

[quote DeltaOne81][quote jtwcornell91]My credit card was also charged on 9/17.[/quote]

My card charge showed up online today (although listed with a post date of yesterday). The few extra days probably because I tried for the upgrade.[/quote]

And to breathe a sigh of relief, charges finally showed up for me.  Transacted 9/21, posted 9/24.