ILDN
Posted by upprdeck
ILDN
Posted by: upprdeck (---.syrcny.east.verizon.net)
Date: February 25, 2018 10:08AM
anyone know what the proper email address for ILDN is?
I tried clicking the contact us link but the email address isnt valid
mailto:Ivy%20Leaguetv@neulion.com
wont even load in any of my browsers
i tried some combinations removing he blank but none of them work for me they all just bounce..
perhaps ivysupport@neulion.com is the proper one but that bounces too.
I tried clicking the contact us link but the email address isnt valid
mailto:Ivy%20Leaguetv@neulion.com
wont even load in any of my browsers
i tried some combinations removing he blank but none of them work for me they all just bounce..
perhaps ivysupport@neulion.com is the proper one but that bounces too.
Re: ILDN
Posted by: Beeeej (Moderator)
Date: February 25, 2018 10:24AM
ILDNsupport@neulion.com.
___________________________
Beeeej, Esq.
"Cornell isn't an organization. It's a loose affiliation of independent fiefdoms united by a common hockey team."
- Steve Worona
Beeeej, Esq.
"Cornell isn't an organization. It's a loose affiliation of independent fiefdoms united by a common hockey team."
- Steve Worona
Re: ILDN
Posted by: upprdeck (---.syrcny.east.verizon.net)
Date: February 25, 2018 12:28PM
thanks. that actually works.
Re: ILDN
Posted by: RichH (134.223.116.---)
Date: March 01, 2018 12:56PM
Beeeej
ILDNsupport@neulion.com.
The address listed on both my e-mail and the website is: ILNsupport@neulion.com, so that's fun when you have a branding change.
I waited to find out if the playoffs were included (the women's ECAC QF round was) and once we knew that they weren't, I went to contact them to cancel. This time, I used the chat feature on their website, and found out another fun little cash-grab that they implement. My month-renewal date happened to be Feb. 27. Last season, when I cancelled over the phone, they were able to refund a partial-month. The chat response was "Your subscription will end on 3/27 with no future payment required." I had to request that the subscription end immediately and ask for a refund for the already-charged month.
Just a caveat for those canceling just after their goddamn awful auto-renewal model kicks you: we CAN get pro-rated refunds, but you have to ask.
Re: ILDN
Posted by: andyw2100 (---.twcny.res.rr.com)
Date: March 01, 2018 10:57PM
RichH
Just a caveat for those canceling just after their goddamn awful auto-renewal model kicks you: we CAN get pro-rated refunds, but you have to ask.
Another "trick", and one I've been using for a little while now is to write to them immediately after subscribing to request that the subscription not auto-renew. They respond pretty quickly, and I have not had any problems with auto-renewal since I started taking this approach.
Sorry, only registered users may post in this forum.