1/10 game vs Massachusetts delayed to 7:30pm

[Tcl123]

Then go to The Rink. IHS uses that rink.

[MattS]

I don't understand some of these complaints. I guess I just don't understand what should have been done differently at the time the problem(s) were happening. From what was public available to me, it appears as if Cornell found out about the issue on Friday morning and thought it was going to be repaired by early afternoon. I would assume that TPTB has a reasonable degree of confidence that the repairs would happen and the game would be a go. Otherwise would be to assume that the athletic department as a whole were lying to the public, and/or are completely incompetent, or the repair company was lying/incompetent. Obviously things did to go according to plan. It is unreasonable to expect that every possible part or repair could be made in the time given.

I thought that the athletic department did a reasonably good job at keeping the public aware to the progress. There was several updates through various media outlets and social media.

As for playing at another venue, when exactly when was Cornell suppose to secure the ice time (if it was available) at either Cass or The Rink? First thing when the problem with the compressor arose even though they thought it would be fixed? Or later in the afternoon? I suppose as a "just in case" Cornell could spent money and made lots of plans for something that, again based upon the public information, they thought was unnecessary. But then that brings up a whole other set of issues. At what point does the game get moved? Who then would get to see the game? I can easily imagine that given a reasonable amount of warning more people would come to see a game at Cass/The Rink than the capacity is. So what then? Was Umass even willing to play at another venue? Lots of questions.

I think Cornell did the best they could in a bad situation. From what I have read/heard it was Umass that was unwilling to play the game (& I don't blame them they should look out for their players safety first and foremost). It didn't work out and that is a shame, but it is what it is.

[Jim Hyla]

I don't understand some of these complaints. I guess I just don't understand what should have been done differently at the time the problem(s) were happening. From what was public available to me, it appears as if Cornell found out about the issue on Friday morning and thought it was going to be repaired by early afternoon. I would assume that TPTB has a reasonable degree of confidence that the repairs would happen and the game would be a go. Otherwise would be to assume that the athletic department as a whole were lying to the public, and/or are completely incompetent, or the repair company was lying/incompetent. Obviously things did to go according to plan. It is unreasonable to expect that every possible part or repair could be made in the time given.

I thought that the athletic department did a reasonably good job at keeping the public aware to the progress. There was several updates through various media outlets and social media.

As for playing at another venue, when exactly when was Cornell suppose to secure the ice time (if it was available) at either Cass or The Rink? First thing when the problem with the compressor arose even though they thought it would be fixed? Or later in the afternoon? I suppose as a "just in case" Cornell could spent money and made lots of plans for something that, again based upon the public information, they thought was unnecessary. But then that brings up a whole other set of issues. At what point does the game get moved? Who then would get to see the game? I can easily imagine that given a reasonable amount of warning more people would come to see a game at Cass/The Rink than the capacity is. So what then? Was Umass even willing to play at another venue? Lots of questions.

I think Cornell did the best they could in a bad situation. From what I have read/heard it was Umass that was unwilling to play the game (& I don't blame them they should look out for their players safety first and foremost). It didn't work out and that is a shame, but it is what it is.

I don't know about several updates. My complaint was that when we left to go to Ithaca, the website still said 7:30. But when we got there, they said the eariest we'd get in was 7:30, which meant game close to 8:30. Then said not in till 8, and as they opened the gate at 8, they announced the cancellation. They probably could have updated it earlier, and not said 7:30 untill everyone got there.

The eventual cancellation probably could not have been avoided. The ice was said to be OK overall, they did run the zamboni on it, but soft in front of the goal under the scoreboard. Maybe they couldn't have known about that ahead of time, and it would have  been unfair to play that way.

[redice]

Minor annoyance, but the fellow (usher?) who came out into the crowd in Bartels should have been someone project his voice out a bit better.    His announcements were only being heard by people very near to him.   That was pitiful.   Why bother?   He could have accomplished the same thing by whispering to the person next to him and saying:  "pass it on"....

[MattS]

I don't understand some of these complaints. I guess I just don't understand what should have been done differently at the time the problem(s) were happening. From what was public available to me, it appears as if Cornell found out about the issue on Friday morning and thought it was going to be repaired by early afternoon. I would assume that TPTB has a reasonable degree of confidence that the repairs would happen and the game would be a go. Otherwise would be to assume that the athletic department as a whole were lying to the public, and/or are completely incompetent, or the repair company was lying/incompetent. Obviously things did to go according to plan. It is unreasonable to expect that every possible part or repair could be made in the time given.

I thought that the athletic department did a reasonably good job at keeping the public aware to the progress. There was several updates through various media outlets and social media.

As for playing at another venue, when exactly when was Cornell suppose to secure the ice time (if it was available) at either Cass or The Rink? First thing when the problem with the compressor arose even though they thought it would be fixed? Or later in the afternoon? I suppose as a "just in case" Cornell could spent money and made lots of plans for something that, again based upon the public information, they thought was unnecessary. But then that brings up a whole other set of issues. At what point does the game get moved? Who then would get to see the game? I can easily imagine that given a reasonable amount of warning more people would come to see a game at Cass/The Rink than the capacity is. So what then? Was Umass even willing to play at another venue? Lots of questions.

I think Cornell did the best they could in a bad situation. From what I have read/heard it was Umass that was unwilling to play the game (& I don't blame them they should look out for their players safety first and foremost). It didn't work out and that is a shame, but it is what it is.

I don't know about several updates. My complaint was that when we left to go to Ithaca, the website still said 7:30. But when we got there, they said the eariest we'd get in was 7:30, which meant game close to 8:30. Then said not in till 8, and as they opened the gate at 8, they announced the cancellation. They probably could have updated it earlier, and not said 7:30 untill everyone got there.

The eventual cancellation probably could not have been avoided. The ice was said to be OK overall, they did run the zamboni on it, but soft in front of the goal under the scoreboard. Maybe they couldn't have known about that ahead of time, and it would have  been unfair to play that way.

There was definitely several updates. I saw the first notice (email & Twitter) at about 10:30 in the morning. There was more of them (twitter/FB/radio) later the day. I will say that I did not check the website since I was getting updates through other means so maybe that could have been updated more often.

I did have the same situation as you. When I left my home for the game at about 5:00 it was still scheduled for 7:30 start. I live about 20 minutes from campus but I had to run an errand beforehand so that is why I left that early. When I arrived at campus at about 6:15 pm I checked twitter and saw that the game had been moved to 8:00 pm start. With the obvious problems going on, I was not surprised to learn the game was pushed back again. I just figured it they were letting the ice freeze more solid or something similar to that. With what was going on I was not surprised by the late game change.

[upprdeck]

what percentage of the ticket base uses twitter / vs email / checks a web site.

I know a number of people who never found out.  I got one email mid afternoon that said we would be told if the 7:30 timeframe was changed. that never happened.

they could easily use a txt based notification system for people who want to opt in but they dont. they could use email , but didnt keep it current.  They didnt change  the web site and had a pretty good idea by 5pm that it might be iffy at 7:30.

they have 30-40 people working at the games that could have kept the crowd better informed.. And why didnt they just let people in?  what was the reason for making people wait outside? the staff for crowd control was already in place?

anyone get an update yet on refunds for the game?

[Jim Hyla]

what percentage of the ticket base uses twitter / vs email / checks a web site.

I know a number of people who never found out.  I got one email mid afternoon that said we would be told if the 7:30 timeframe was changed. that never happened.

they could easily use a txt based notification system for people who want to opt in but they dont. they could use email , but didnt keep it current.  They didnt change  the web site and had a pretty good idea by 5pm that it might be iffy at 7:30.

they have 30-40 people working at the games that could have kept the crowd better informed.. And why didnt they just let people in?  what was the reason for making people wait outside? the staff for crowd control was already in place?

anyone get an update yet on refunds for the game?

I totally agree with your points. The reason for keeping people outside was because we are warm bodies. And this is one time that being a warm body hurts them, rather than helping to inflate stats.

[upprdeck]

I heard they kept people outside because of heat..  someone here would have to explain to me how much the temp at floor level would really change thet much in the 30-60 min that they let people in, would it even be noticable in that short amount of time.. the outdoor temp air was still close to freezing so a bit of that air would make its way in i suppose.

[Towerroad]

I heard they kept people outside because of heat..  someone here would have to explain to me how much the temp at floor level would really change thet much in the 30-60 min that they let people in, would it even be noticable in that short amount of time.. the outdoor temp air was still close to freezing so a bit of that air would make its way in i suppose.

More heat than you might expect. The numbers I have heard are that an adult generates is on the order of 100 W. Multiply that by 4000 and it is a fair amount of heat on the order of 400 kW which is as much as 2 to 4 houses use at full power.

An interesting factoid is that the Mall of America in Minn. does not have a heating system. It relies on the heat generated by motors, lights, and people.

[Robb]

I heard they kept people outside because of heat..  someone here would have to explain to me how much the temp at floor level would really change thet much in the 30-60 min that they let people in, would it even be noticable in that short amount of time.. the outdoor temp air was still close to freezing so a bit of that air would make its way in i suppose.

More heat than you might expect. The numbers I have heard are that an adult generates is on the order of 100 W. Multiply that by 4000 and it is a fair amount of heat on the order of 400 kW which is as much as 2 to 4 houses use at full power.

An interesting factoid is that the Mall of America in Minn. does not have a heating system. It relies on the heat generated by motors, lights, and people.

Boeing's widebody assembly building in Everett (the largest building in the world) does the same thing - its 1.5 million light bulbs produce plenty of heat.  It's also not air conditioned - in the summer, they just open the hangar doors.

[Trotsky]

The numbers I have heard are that an adult generates is on the order of 100 W.

[bas23]

anyone get an update yet on refunds for the game?

Just got this email, if you paid cash or had gen adm, "more to come", otherwise you'll automagically get a refund.

Information regarding refunds for the cancelled men's game vs. UMass will be announced shortly.  Fans who purchased season tickets by credit card or online will be issued refunds automatically and don't need to return the UMass game tickets.
 
Fans who purchased season tickets by cash or check will need to return UMass tickets to the Athletic Ticket Office in Bartels Hall. Specific details will be announced shortly.

[Chris '03]

UMass lost to AIC tonight. Shots were 59-18 UMass... AIC went 2/2 shooting in the second... Ouch.

[Trotsky]

UMass lost to AIC tonight. Shots were 59-18 UMass... AIC went 2/2 shooting in the second... Ouch.

Shots in that period were 27-2, goals 1-2.

[Jim Hyla]

Nice article about what it takes to make and keep ice.