Customer Service Win - The Crimson Ticket Office
Posted by mha
Customer Service Win - The Crimson Ticket Office
Posted by: mha (---.cit.cornell.edu)
Date: February 09, 2009 02:40PM
Just got a call a little while ago from a very apologetic guy at Harvard's athletic ticket office. It turns out that because this Saturday's game is going to be televised, they have to put up a camera stand right where one of my seats was. Would I mind if they moved me a couple of rows closer to the ice?
There are always horror stories about one ticket office or another on the hockey circuit, but I've never had occasion to deal with anything but pleasant, helpful, and friendly folks at Harvard's.
There are always horror stories about one ticket office or another on the hockey circuit, but I've never had occasion to deal with anything but pleasant, helpful, and friendly folks at Harvard's.
Re: Customer Service Win - The Crimson Ticket Office
Posted by: Killer (---.c3-0.nat-ubr5.sbo-nat.ma.cable.rcn.com)
Date: February 09, 2009 04:09PM
You're absolutely right: they really are good folks. In fact, the reminder that I put out there last week about the game being at 7:00, actually came about as a result of an e-mail I received from one of their staff, asking that I post it on eLynah.
Re: Customer Service Win - The Crimson Ticket Office
Posted by: Beeeej (Moderator)
Date: February 09, 2009 04:22PM
What, they're too busy to set up an eLynah account? 
___________________________
Beeeej, Esq.
"Cornell isn't an organization. It's a loose affiliation of independent fiefdoms united by a common hockey team."
- Steve Worona
Beeeej, Esq.
"Cornell isn't an organization. It's a loose affiliation of independent fiefdoms united by a common hockey team."
- Steve Worona
Re: Customer Service Win - The Crimson Ticket Office
Posted by: RatushnyFan (---.rbccm.com)
Date: February 09, 2009 08:27PM
If they had better seats, why didn't they offer them to you in the first place? 
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