Ivy League Digital Network

[Al DeFlorio]

now experiencing technical difficulties

phillysportsfan and I have been experiencing them throughout the second half.  Video quality much better, but too many interruptions.

[Al DeFlorio]

Soccer at St. Joe's is supposed to be webcast but I can't get it to load.

[phillysportsfan]

Soccer at St. Joe's is supposed to be webcast but I can't get it to load.

I cannot load it either, what a disaster of a debut for ILDN for Cornell

[dag14]

I don't understand why they list an away soccer game at a non-Ivy opponent as part of the IVY digital package when they don't offer any home Cornell soccer games [which used to be available via RedCast].

I am watching the game after purchasing from St Joe's all access [no score at halftime].

[Jim Hyla]

I just turned on the Penn football game, now that's quality. Blew it up to fullscreen, 27in monitor, and it's still great. Oh well.

[Rosey]

Glad I didn't pay for this turkey yet. After years of abuse, Cornell gets the assumption of failure from me: they have to prove me wrong.

[phillysportsfan]

https://twitter.com/CornellSports/status/381583116651212800

They say they had an internet outage

I dont get " Hasn't been an issue before, should be fixed for Colgate." because this was their first broadcast

[phillysportsfan]

Glad I didn't pay for this turkey yet. After years of abuse, Cornell gets the assumption of failure from me: they have to prove me wrong.

I didnt think it would be magically be much better but the option is to pay and see the games in low quality or not see the games at all, I would rather see the games

[Rosey]

Glad I didn't pay for this turkey yet. After years of abuse, Cornell gets the assumption of failure from me: they have to prove me wrong.

I didnt think it would be magically be much better but the option is to pay and see the games in low quality or not see the games at all, I would rather see the games

I'm sick of shit quality. This is 2013. I'll wait.

[Al DeFlorio]

Just received this email in response to mine sent to Robin Harris, Ivy League Executive Director:

Robin Harris forwarded your email to me regarding Cornell's football broadcast from Saturday.

We are aware that Cornell had bandwidth issues within the university's network and belief that to be the primary cause of the issues. The Red Rover network was the first to go down during the game, causing the press box to lose all wireless capabilities (including live stats). Shortly thereafter, other network capabilities began to dwindle. We were aware of the situation and had some of our people on the line with them, as well as NeuLion's technicians, trying to troubleshoot in any way possible.

After attempting to make some adjustments, the stream continued to cut out in the second half periodically due to the instability of the network. It would almost be the equivalent of a TV satellite truck losing electricity.

Below is a link to the archive of the game. If you are logged into the network, you can access the stream.

http://www.ivyleaguedigitalnetwork.com/ivyleague/game/bucknell125-at-cornell-on-09212013

if you look at footage at the 52 minute mark versus the 1:26 mark you will see a significant difference. (You can adjust where you are in the timeline just above the play button with the gray / green slider bar.) The latter of the two is what you can expect to see in the Ivy League Digital Network.

Cornell does plan on carrying pregame and halftime analysis. Frankly, they spent most of halftime trying to figure out how to best troubleshoot what they were dealing with. Unlike a television network, we don't have a "SportsCenter" studio to toss it back to while we work out the technical issues. Maybe some day we will.

Thank you for concerns and I hope you will enjoy The Ivy League Digital Network more in the coming weeks and months.

Mike Hirschman
Assistant Executive Director for Communications & Championships
The Ivy League
cell: 336-383-7498
office: 609-258-2441

[Jim Hyla]

Just received this email in response to mine sent to Robin Harris, Ivy League Executive Director:

Robin Harris forwarded your email to me regarding Cornell's football broadcast from Saturday.

We are aware that Cornell had bandwidth issues within the university's network and belief that to be the primary cause of the issues. The Red Rover network was the first to go down during the game, causing the press box to lose all wireless capabilities (including live stats). Shortly thereafter, other network capabilities began to dwindle. We were aware of the situation and had some of our people on the line with them, as well as NeuLion's technicians, trying to troubleshoot in any way possible.

After attempting to make some adjustments, the stream continued to cut out in the second half periodically due to the instability of the network. It would almost be the equivalent of a TV satellite truck losing electricity.

Below is a link to the archive of the game. If you are logged into the network, you can access the stream.

http://www.ivyleaguedigitalnetwork.com/ivyleague/game/bucknell125-at-cornell-on-09212013

if you look at footage at the 52 minute mark versus the 1:26 mark you will see a significant difference. (You can adjust where you are in the timeline just above the play button with the gray / green slider bar.) The latter of the two is what you can expect to see in the Ivy League Digital Network.

Cornell does plan on carrying pregame and halftime analysis. Frankly, they spent most of halftime trying to figure out how to best troubleshoot what they were dealing with. Unlike a television network, we don't have a "SportsCenter" studio to toss it back to while we work out the technical issues. Maybe some day we will.

Thank you for concerns and I hope you will enjoy The Ivy League Digital Network more in the coming weeks and months.

Mike Hirschman
Assistant Executive Director for Communications & Championships
The Ivy League
cell: 336-383-7498
office: 609-258-2441

I assume they mean 52 min. into the game and not 52 min. of the broadcast.  It is definitely better.  Still not as good as the Penn game I watched, but that might be because  of all of the rain. We'll see what happens in 2 weeks, although I hope to be there and not watching on computer.

[Rosey]

They are using the *wireless* for the broadcast? Are they crazy?

[Josh '99]

At least it's an actual response.

[Al DeFlorio]

At least it's an actual response.

Haven't heard back yet from Cornell's new media guru.::worry::

[Al DeFlorio]

At least it's an actual response.

Haven't heard back yet from Cornell's new media guru.::worry::

And this morning a thoughtful response from John Lukach did arrive. Hope he won't mind my sharing it here:

The delayed response is because I wanted to be certain the cause of the issue before responding to our fans. We have been working since the tech issues Saturday to resolve the matter. There was a bigger connection issue during gameday that affected more than just our Ethernet connection for the stream that showed on the campus connection as well. It was more than just us seeing slower speeds. We tested the upload speed throughout the week and had no issues until Saturday.


We understand the disappointment from the support and dedication of the alumni/fans and have been working to quickly resolve the issue. We understand that the quality wasn't HD at the beginning, but once we were able to enhance the quality during the second half, that is when the problem escalated. As the league office stated, if you go back to the archive you can see times where the quality during the second half was better. However, because of the bandwidth issues the connection to the ILDN could not consistently be maintained.


The issues we experienced started from internal IT issues. There was a problem with the bandwidth in the press box during this past game. We have been working on the issue since the occurrence and plan to continually monitor the connection speed. With the support of campus IT we are correcting the problems that arose from last Saturday. I have been meeting in each of our facilities to make sure the proper upload speed is met so that our productions will be sent in HD.


This is just the start of my third week here and I am still getting an understanding on the IT situations, to my understanding, have been an issue for a while. Since I was brought on so close to the start of our productions, it was difficult to get everything set as we needed it. We will be progressing quickly as I am getting a better understanding of Cornell's infrastructure and adding to the setup of the productions. Saturday was the first production. I understand the disappointment and look to better the broadcasts quickly. Thank you for your continued support of Cornell Athletics.

Thanks,
-John


John Lukach
Director of Multimedia, Production and Web Communication